Terms of Service

Agreement to Terms

By accessing or using any RoleSignal product — including our web-based interview practice platform or our mobile AI coaching app — you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Description of Service

RoleSignal offers two complementary products:

  • RoleSignal (web): AI-powered mock interview simulations for software developers, covering technical, behavioral, and system design interviews with real-time voice interaction and automated feedback.
  • Daily Coach (mobile): Personalized, voice-based AI coaching sessions designed to help you build skills, gain clarity, and grow — available on iOS and Android.

Both products are intended for personal development purposes only and are not a substitute for licensed professional advice (medical, legal, financial, or otherwise).

User Accounts

To use RoleSignal, you must create an account. You are responsible for:

  • Keeping your account credentials confidential
  • All activity that occurs under your account
  • Providing accurate and up-to-date information
  • Notifying us immediately of any unauthorized access to your account

Acceptable Use

You agree to use RoleSignal only for its intended purpose. You may not:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the service or its infrastructure
  • Interfere with or disrupt the service or its servers
  • Transmit harmful code, malware, or any malicious content
  • Use the service to harass, abuse, or harm any person
  • Impersonate any person or entity
  • Use automated tools or bots to access the service without our written permission
  • Resell or redistribute access to the service without authorization

Intellectual Property

RoleSignal and its content — including design, features, branding, interview frameworks, and coaching methodologies — are owned by RoleSignal and protected by applicable copyright, trademark, and intellectual property laws.

Content you create during sessions (your responses, reflections, and notes) remains yours. By using the service, you grant us a limited, non-exclusive license to process that content solely to deliver the service to you.

AI-Generated Content — Important Disclosures

Both our interview practice platform and coaching app use AI to generate questions, feedback, and guidance. By using either product, you acknowledge that:

  • AI-generated content may not always be accurate, complete, or applicable to your situation
  • Interview feedback and coaching guidance are for practice and personal development — not professional career, legal, or mental health advice
  • The service does not guarantee any specific outcomes, whether interview success or personal growth milestones
  • AI responses should be evaluated critically and used as a starting point, not a final word

Payment and Billing

If you subscribe to a paid plan:

  • You agree to pay all fees associated with your chosen plan
  • Subscriptions renew automatically unless cancelled before the renewal date
  • Refund terms will be clearly stated at the time of purchase
  • We may update pricing with reasonable advance notice

Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time through the app, your account settings, or by contacting us.

Upon termination, your access to the service ends immediately. Provisions that should survive termination — including intellectual property rights, disclaimers, and limitations of liability — will remain in effect.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee that the service will be available at all times, error-free, or free from security vulnerabilities. We do not warrant any specific outcomes — professional, personal, or otherwise — from using the service.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROLESIGNAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

Indemnification

You agree to defend, indemnify, and hold harmless RoleSignal and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising out of your use of the service or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution

If a dispute arises, we'd prefer to resolve it directly. Please contact us first and give us a reasonable opportunity to address the issue. If informal resolution fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association.

Changes to Terms

We may update these Terms as our products evolve. When we make material changes, we'll notify you via email or an in-app notice. Continuing to use RoleSignal after changes take effect means you accept the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will stay in full effect.

Entire Agreement

These Terms, together with our Privacy Policy, represent the complete agreement between you and RoleSignal regarding the service and supersede any prior agreements or understandings.

Contact

Questions about these Terms? We're happy to help. Reach us at legal@rolesignal.io