Privacy Policy

Overview

What you practice and how you grow is personal, and we treat it that way. RoleSignal is built on a simple principle: collect only what's needed to make the service work, be transparent about how it's used, and put you in control. We don't sell your data, and we never will.

This policy covers all of our products — including RoleSignal (our web-based interview practice platform), Prepit (our iOS interview preparation app), and Daily Coach (our mobile AI coaching app).

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Role, experience level, or coaching goals (optional, used to personalize your experience)

Session Data

During interview practice or AI coaching sessions, we process:

  • Voice input (streamed and transcribed in real-time — not stored as audio)
  • Text transcripts of your responses, answers, and reflections
  • AI-generated feedback, evaluations, and coaching insights
  • Session notes and progress milestones you choose to save

Usage Data

We collect standard usage information to keep things running smoothly:

  • Session timestamps and duration
  • Feature usage patterns
  • Browser type, device type, and operating system

How We Handle Your Voice

Voice input is central to how RoleSignal works, so we want to be upfront about how it's handled:

  • Audio is streamed and transcribed in real-time during sessions
  • Audio recordings are not permanently stored on our servers
  • Text transcripts are saved so you can review sessions and track progress over time
  • You can delete any transcript at any time from within the app or your account settings

How We Use Your Data

Your data is used to:

  • Deliver AI-powered interview practice and personalized coaching
  • Generate real-time feedback and actionable insights
  • Track your progress and surface patterns in your growth over time
  • Improve the quality of the service (using aggregated, anonymized data only)
  • Send you service-related communications (never spam)

We do not use your personal session content to train AI models without your explicit consent.

Data Storage and Security

Your data is encrypted in transit and at rest, stored on reputable cloud infrastructure with strong security practices. We take reasonable technical and organizational measures to protect your information.

We do not sell your data. We do not share your personal data with third parties for advertising or marketing purposes.

Your Rights and Controls

You are always in control. You have the right to:

  • Access and review your data
  • Correct inaccurate information
  • Delete your account and all associated data
  • Export your session history and progress data
  • Opt out of non-essential communications at any time

To exercise any of these rights, contact us at privacy@rolesignal.io

GDPR and CCPA

If you're in the European Union, you have rights under the General Data Protection Regulation (GDPR). If you're in California, you have rights under the California Consumer Privacy Act (CCPA).

These include the rights listed above, plus the right to know what categories of personal data we collect and the right to non-discrimination for exercising your privacy rights. We honor these rights for all users, regardless of where you're located.

Cookies

We use essential cookies to keep you logged in and the service running properly. We may use analytics cookies to understand how our products are used in aggregate. You can manage cookie preferences in your browser or device settings.

Third-Party Services

We work with carefully selected third-party providers for hosting and databases. Each is bound by a data processing agreement and provides equivalent or greater data protection standards. Details on third-party AI services used by Daily Coach are covered in the section below.

iOS App

Prepit — Data Practices

Prepit is our AI-powered interview preparation app for iOS. Because it sends your voice and conversation data to third-party services to function, we want to be fully transparent about what is shared, with whom, and why — and to be clear that we ask for your explicit permission before any data leaves your device.

What data is collected

  • Your voice audio, captured through your device microphone during an active interview session
  • Text transcripts generated from that audio
  • Your spoken responses and answers during mock interviews
  • AI-generated interview questions, follow-ups, and performance feedback
  • Session summaries and progress data you choose to save

How it is collected

Audio is captured only while an interview session is actively running and you have granted microphone permission. Voice input is streamed in real time for transcription. Audio is not recorded or stored as an audio file on our servers — only the resulting text transcript is retained.

Who it is sent to

Your voice audio stream is sent to Deepgram solely to convert your speech to text in real time. Deepgram does not store audio processed under our agreement and operates under a data processing agreement with us. Their practices are governed by the Deepgram Privacy Policy.

Your text transcripts and session context are sent to OpenAI to generate interview questions, follow-up prompts, and personalized performance feedback. OpenAI processes this data under their data processing agreement and is prohibited from using it to train their models under our enterprise agreement. Their practices are governed by the OpenAI Privacy Policy.

No other third party receives your raw audio, transcripts, or personal session content.

Your consent

Before your first interview session, Prepit will display a clear consent prompt explaining that your voice data will be sent to Deepgram for transcription and your session content will be sent to OpenAI for AI-powered feedback. You must explicitly agree before any data is transmitted to either service. You can withdraw consent at any time by stopping your session, revoking microphone permission in iOS Settings, or deleting your account.

Subscriptions

Prepit offers in-app subscriptions purchased through Apple's App Store. All subscription billing, free trials, and cancellations are managed by Apple. We do not store your payment information. To manage or cancel your subscription, go to your iOS Settings > [Your Name] > Subscriptions.

Mobile App

Daily Coach — Data Practices

Daily Coach is our AI-powered mobile coaching app. Because it sends your voice data to a third-party service to function, we want to be fully transparent about what is shared, with whom, and why — and to be clear that we ask for your permission before any data leaves your device.

What data is collected

  • Your voice audio, captured through your device microphone during an active coaching session
  • Text transcripts generated from that audio
  • AI-generated coaching responses and session summaries

How it is collected

Audio is captured only while a coaching session is actively running and you have granted microphone permission. It is streamed in real time for transcription and then discarded — it is not recorded or stored as an audio file on our servers.

Who it is sent to

Your audio stream is sent to Deepgram solely to convert your speech to text in real time. Deepgram does not store audio processed under our agreement and operates under a data processing agreement with us. Their practices are governed by the Deepgram Privacy Policy, which provides equivalent data protection standards.

No other third party receives your raw audio or personal coaching content.

Your consent

Before your first coaching session, Daily Coach will ask for your explicit permission to send audio data to Deepgram for transcription. You can decline, but the app will not be able to function without it. You can withdraw consent at any time by stopping your session or deleting your account.

Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data is permanently removed within 30 days, except where we're legally required to retain certain records.

Aggregated, anonymized data may be retained for service improvement purposes.

Changes to This Policy

We may update this policy as our products evolve. For significant changes, we'll notify you via email or an in-app notice before they take effect.

Contact

Questions about your privacy or how we handle your data? We're happy to help. Reach us at privacy@rolesignal.io